Skip to content
Write review For Business
  • Login

Contact Get Flex Customer Service

How to Reach a Person at Get Flex

Verified Contact Information

Toll-Free Number:

  • 1-888-205-9407
Call Now
Send Message

Customer Service:

help@getflex.com
team@getflex.com

Media:

media@getflex.com

Get Flex Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Get Flex Phone Number
1 (888) 205-9407
Average Hold Time
00:00:16
Average Calls duration
1 minute
Most Popular Get Flex Email Address
help@getflex.com
Get Flex Live Agent Availability
39% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
View full overview

How to Contact Get Flex?

Get Flex customer service phone number is 888-205-9407. Call this number to get more details about how Get Flex works, about rent payments, address your privacy and security issues, get assistance with managing your account, and more. Experienced customer care experts are always ready to address any consumer issue or request.
The busiest day to contact Get Flex support team is Friday, so avoid calling the company at the end of the week.

If you prefer written communication, send your inquiry to the company via email. Get Flex email address for customer service assistance is help@getflex.com. An alternative support email address is team@getflex.com.
If you work in media and need to get in touch with the corporate PR department, drop a line at media@getflex.com.
As an alternative to contacting the company via email, you can send a message to the support team via social media platforms. Get Flex has accounts on Facebook, LinkedIn, and Instagram.

The company’s main office is located in New York. Get Flex address for the headquarters is 228 Park Ave S # 75995, New York, New York 10003-1502, United States. You can drop by to speak to a live customer care representative or use this address to contact the company via regular mail.

Get Flex website gives access to the chat with a virtual assistant. To launch the chat, click the message icon in the lower right corner of the page. If you need more help, please download a Get Flex app and click “Contact Us” in the “Settings” menu to get better assistance.

PissedConsumer Club

Contact Information

Get Flex Website:

Get Flex Help Center:

Corporate Office Address:

Flexible Finance Inc.
228 Park Ave S # 75995
New York, New York 10003-1502
United States

How Customers Rate Get Flex Support?

4.8 / 5
Good

Based on 6.1K calls to Get Flex customer support through PissedConsumer.com and 10 survey responses.

Total Calls
6.1K
Avg Call Duration
01:06
Issues Resolved
6%

Why Customers Call Get Flex?

Top Reasons of Customers Calls

  • Payments and Charges 33%
  • Customer Inquiries & Issues 19%
  • Request for Information 17%
  • Account 12%
  • Return/ Replace 4%
  • Product/ Service 3%
  • Activation/ Cancellation 3%
  • Refund 3%
  • Cards 1%
  • Website/ Application 1%
  • Shipping and Delivery 1%
  • Staff 1%
  • Employment <1%
  • Payments & Transfers <1%
  • Streaming Services <1%
  • Booking and Reservation Issues <1%
  • Fraud & Security Issues <1%

Payments and Charges

33%
  • "My rent payment"
  • "Billing"
  • "Unable to finish my transaction"

Customer Inquiries & Issues

19%
  • "Paymen"
  • "Dates wrong"
  • "For my for my rent"

Request for Information

17%
  • "I'll on the 4 I communicated with the help desk about my rent that I would pay on the Thursday the 7 the the response was the o had up to the 9 th today o tried to pay for October I was not given access"
  • "Need help with making a payment for October rent not taking the card on file."
  • "My husband Jack Walter&Sapa trying to contact you about our rent payment to flex didn't go through can you please give us a call"

Account

12%
  • "Unable to log into account"
  • "Balance"
  • "I can't get into my flex pay account...email is flagged as already in use"

Return/ Replace

4%
  • "Wrong dates"
  • "Clarify changes in payment arrange arrangements"
  • "Address won't post correctly"

Product/ Service

3%
  • "Connect lights"
  • "Problem with payment i paid 550 on the 31 and says I didn't pay anything"
  • "Your system"

Activation/ Cancellation

3%
  • "I'm trying to cancel a upcoming payment"
  • "Cancel"
  • "Trying to reactivate my membership and can't log into my account"

Refund

3%
  • "I need my money back asap"
  • "Refund"
  • "Need a refund for 303"

Cards

1%
  • "I was trying to set up flex for my rent the lease is in me and my husband name his name is in front of mind we pay rent off of my chime card which is wendy davidson I need to set up flex for my rent"
  • "Issues with card"
  • "Virtual card"

Website/ Application

1%
  • "Can't open app to pay rent"
  • "It's not loading"
  • "Website"

Shipping and Delivery

1%
  • "Report driver"
  • "Because since I get the app no rent was paid"
  • "The driver never gave us a receipt"

Staff

1%
  • "Customers service questions"
  • "Customer service"
  • "End service"

Employment

<1%
  • "See if I pay off balance can I reactivate my account"
  • "I am having an issue with my last paycheck"
  • "ABOUT MAKIN ARRANGEMENTS TO PAY OFF WHT I OWE"

Payments & Transfers

<1%
  • "Funds"

Streaming Services

<1%
  • "flix Latino stopped streaming"

Booking and Reservation Issues

<1%
  • "Reservations"

Fraud & Security Issues

<1%
  • "Scam"

Compare Get Flex Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
TheGuarantors
TheGuarantors Customer Service
Caretaker
Caretaker Customer Service
Boom Pay
Boom Pay Customer Service

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Get Flex? What happened? What can we help you with?
Submit review Don't show this popup
Get Flex
Reviews Contacts Community